We have a standard 48-72 hour processing time prior to the shipment of all orders.
This processing timeframe is subject to change due to sales or holidays.
Please review our shipping methods to receive an estimated timeframe of the delivery of your package.
***NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS***
*****INTERNATIONAL ORDERS: There is a possible Customs fee that can be requested by the postal
service upon delivery/receipt of the package. Her Hair Company is not at liberty to calculate or charge
customer as we have no control over the fees required outside of regular shipping fees. Customer is
responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED, ABANDONED
OR DISPOSED PACKAGES! ALL SALES ARE FINAL! *******
ALL SALES ARE FINAL! Must be 18 or older to order. All terms of payment are always 100% upfront. We
accept all major credit cards through the merchant PayPal service. As soon as you place an order online your
credit card/debit card will be charged.
We have zero tolerance for credit card fraud and/or theft of our merchandise. Any fraudulent purchases will be
prosecuted to the fullest extent of the law. If your billing address is different than your shipping address, your
order will be placed under our Fraud Verification Process to verify the validity of your credit card or PayPal
account, before your shipment is released. If this is necessary, then this may delay the shipping of your order.
Once payment is made there are no cancellations of orders for refund.
100%. We believe we can work together with our clients to make every purchase a positive experience. Our
hair is carefully hand inspected by our fulfillment department before leaving our location. Due to the nature of
our product, and because each individual piece comes from a separate donor, we cannot guarantee hair color
All terms of payment are always 100% upfront. As soon as you place an order online your credit card will be
charged. We have zero tolerance for credit card fraud and theft of our merchandise. Any fraudulent purchases
will be prosecuted to the fullest extent of the law. Please read the following terms to understand our policies in
full. ALL SALES ARE FINAL!
Virgin human hair is distinct, and no two heads of hair are exactly alike. Our pictures are meant to give you a
good idea of our textures available. When you place an order with us you will notice that there will be some
variation between our pictures and that of the hair you receive. This is not avoidable nor should it be. Some
textures may be more coarse, sleek, looser curls, tighter curls, etc. It is human hair and can vary with